An extra tassel can be ordered as an option on any fez or ordered on its own, however if you find yourself in need of a replacement or simply want to have some options, the tassels are easy to swap out.
Get yourself an extra tassel in a variety of colors or simply purchase a back-up in case you are a little too aggressive with your tassel spinning. Your tassel needs minimal care and feeding for a long life, but they aren’t quite a durable as the actual fezzes are. We suggest keeping them clear of excessive humidity - and remember that house cats are the natural enemy of fez tassels.
Our fezzes can either be shipped:
- Domestic USPS Priority flat-pack - Single Fez orders can be folded and packed into a small box. The fez will need some time to relax and perhaps a light steaming before wearing.
- UPS - one or more fezzes can be stacked and shipped in a single box, arriving ready to wear.
All shipments from Fez-o-rama are sent with a signature required for delivery. There are a few scoundrels and nasty rascals in the world that have absconded with our shipping llamas (and their shipments of fezzes) - the signature prevents that from occurring.
Information about Putting orders in the Locker can be found here
Current shipping times (business days) based on recent orders:
- Australia – 5-21 days
- Most of Europe & UK – 5-14 days
- Brazil – 14 – 23 days
- Ireland – 7-10 days
- Austria * 14-25 days *
- Sweden – 7-10 days
- APO – 8-18 days
- South America – 21-30 days
- Middle East – 21-30 days
- Japan – 7-16 days
- Thailand – 8-11 days
- New Zealand – 5-21 days
- Tasmania – 6-11 days
Note: If you are wondering why we are only using the slightly more expensive international shipping methods – well, we’ve been made aware that there are some unsavory types out there that really enjoy our fezzes – just like you do… and they have on occasion, intercepted our delivery llamas. The new transport methods protect us, and you, in case of loss.
VAT/Customs/Duty/Import fees may apply – those we know of include: UK, Austria, Thailand, and Germany. Your Customs House/Post will either send out a note, or hold the fez shipment until you’re contacted.
Read this if you are NOT in the USA – it’s really important! *seriously*
Here’s what’s going on for those of you in certain countries with Import duties and VAT.
When we ship internationally there’s a form that gets filled out that shows what the items are in the order and how much an ‘average’ price for that item is. I can tell you that one fez is over that amount for packages going to the UK.
When the package gets to your country, your customs house will look at that form and if the amount is above ‘some’ amount they’ve decided on – it varies by country - you’ll be sent a notice for a VAT/Import tax due. This may delay your order from being delivered.
What does this mean if you’ve ordered Expedited shipping – this means that your package will get into the country very quickly, and straight into the arms of your Customs house. We have no control of what happens at this point. If the package gets delayed for a long period of time we can open an inquiry through our Post, but we suggest the first step for you would be to contact your local post delivery person.
A little bit more on VAT/Import duties:
The recipient (buyer) is the importer of record and must comply with all laws and regulations of their local government. Orders shipped may be subject to import taxes, customs duties and fees levied by the local Country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's Country. Additional charges for customs clearance must be fulfilled by the recipient. Fez-o-rama has no control over these charges.
We also encourage shipping multiple fezzes in one package – that way you and your friends can split the VAT charge.
If you have any questions on International shipping, please write us!
Head Shipping Llama Wrangler
Good News Everyone…
Now then – you may be asking yourself, “Self – I wonder what happens if I measured, ordered, my fez arrives via the shipping llama… and it doesn’t fit!” Well – look in the mirror… and blame them. Yep – your evil other-dimensional twin did it!
If after all the careful re-measurements, the thoughtful contemplation, and the dog stops laughing… feel free to contact us and let us know. Our exchange policy is pretty liberal as long as the design is ‘current’ we should be able to exchange for your proper size within 90 days of purchase. This is all based on the fact that you tried on the fez and didn’t wear it out on the town or to a bachelor party.(read as: not worn)
Exchanging the fez then continues by shipping it back to us at our Fez-o-rama address – the same that’s on the shipping box, which you could use as well. (just fold the flaps the other way to hide our label and *poof* instant box!) Once we receive the fez, we’ll send it through to Inspector 23, (Inspector 12 retired in 2015) and they will give it the once over. We will then ship the replacement as soon as humanly possible.
For fez accessories, the same applies - if an 'oops' occurs, we will work with you to remedy the situation.
If the mistake is ours we will gladly pay the shipping costs, as we only like insanely happy customers, however; if we crossed our ‘t’s and dotted our lower case ‘j’s – the exchange shipping cost will be your (the customer’s) responsibility. Sound fair?