Shipping
Our fezzes can either be shipped:
- Domestic USPS Priority flat-pack - Single Fez orders can be folded and packed into a small box. The fez will need some time to relax and perhaps a light steaming before wearing.
- UPS - one or more fezzes can be stacked and shipped in a single box, arriving ready to wear.
All shipments from Fez-o-rama are sent with a signature required for delivery. There are a few scoundrels and nasty rascals in the world that have absconded with our shipping llamas (and their shipments of fezzes) - the signature prevents that from occurring.
Information about Putting orders in the Locker can be found here
International Shipping
Current shipping times (business days) based on recent orders:
- Australia – 5-21 days
- Most of Europe & UK – 5-14 days
- Brazil – 14 – 23 days
- Ireland – 7-10 days
- Austria * 14-25 days *
- Sweden – 7-10 days
- APO – 8-18 days
- South America – 21-30 days
- Middle East – 21-30 days
- Japan – 7-16 days
- Thailand – 8-11 days
- New Zealand – 5-21 days
- Tasmania – 6-11 days
Note: If you are wondering why we are only using the slightly more expensive international shipping methods – well, we’ve been made aware that there are some unsavory types out there that really enjoy our fezzes – just like you do… and they have on occasion, intercepted our delivery llamas. The new transport methods protect us, and you, in case of loss.
Bigger note:
VAT/Customs/Duty/Import fees may apply – those we know of include: UK, Austria, Thailand, and Germany. Your Customs House/Post will either send out a note, or hold the fez shipment until you’re contacted.
Read this if you are NOT in the USA – it’s really important! *seriously*
Here’s what’s going on for those of you in certain countries with Import duties and VAT.
When we ship internationally there’s a form that gets filled out that shows what the items are in the order and how much an ‘average’ price for that item is. I can tell you that one fez is over that amount for packages going to the UK.
When the package gets to your country, your customs house will look at that form and if the amount is above ‘some’ amount they’ve decided on – it varies by country - you’ll be sent a notice for a VAT/Import tax due. This may delay your order from being delivered.
What does this mean if you’ve ordered Expedited shipping – this means that your package will get into the country very quickly, and straight into the arms of your Customs house. We have no control of what happens at this point. If the package gets delayed for a long period of time we can open an inquiry through our Post, but we suggest the first step for you would be to contact your local post delivery person.
A little bit more on VAT/Import duties:
The recipient (buyer) is the importer of record and must comply with all laws and regulations of their local government. Orders shipped may be subject to import taxes, customs duties and fees levied by the local Country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's Country. Additional charges for customs clearance must be fulfilled by the recipient. Fez-o-rama has no control over these charges.
We also encourage shipping multiple fezzes in one package – that way you and your friends can split the VAT charge.
If you have any questions on International shipping, please write us!
- Joe
Head Shipping Llama Wrangler
Fez-o-rama